Covid-19 Resources for Treating Physicians

If you are a healthcare professional evaluating a patient for suspected COVID-19, please contact your local health department immediately.


Virginia Department of Health COVID-19 Hotline (launched March 13, 2020)

1-877-ASK-VDH3 (1-877-275-8343)

                Option 1: General COVID-19 Information

                Option 2: If you think you have been exposed to COVID-19

                Option 3: If you are an out of state physician

                Option 4: In-state Physician


Re-Opening in the Era of COVID-19:

Guide to Reopening Your Practice During COVID-19 The Doctors Company (Updated May 18, 2020)


Interim U.S. Guidance for Risk Assessment and Public Health Management of Healthcare Personnel with Potential Exposure in a Healthcare Setting to Patients with Coronavirus Disease 2019 (COVID-19)  From the CDC


Top 10 Tips for Reopening Your Medical Office During COVID-19 The Doctors Company (Updated April 27, 2020)


When to End Home Isolation and Quarantine Infographic  VDH (May 11, 2020)


Discontinuation of Isolation for Persons with COVID -19 Not in Healthcare Settings  When considering when a patient with COVID-19 may be seen for a non-related medical issue, several methods may be considered when establishing your practice policy. CDC (Updated May 3)


Elective Surgery Informed Consent and Shared Decision Making During COVID-19  The Doctors Company (Updated May 1, 2020)


FAQ: Non-Urgent Procedures and Surgeries Virginia Department of Health


Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes  CDC (April 29, 2020)


PPE Sources:  The Emergency Vendor List includes vendors used by the Va. Dept. of Emergency Management (VDEM) and Va. Dept. of General Services – Division of Purchases & Supply (DPS) during a "state of public emergency". The list may be utilized to quickly obtain supplies and services to provide assistance to those in need.


COVID-19 Supplies on  Amazon Business


EO-61 and Order of Public Health Emergency Three -  Phase One Easing Of Certain Temporary Restrictions Due To Novel Coronavirus (COVID-19) ~ May 8, 2020 (eases business restrictions)


ICD-10-CM Coding :

New ICD-10-CM code for the 2019 Novel Coronavirus (COVID-19), (April 1, 2020)

 Tenth Revision (ICD-10) emergency code (U07.1, 2019-nCoV acute respiratory disease) has been established by WHO. 


ICD-10-CM Official Coding Guideline- Supplement for 2019 Novel Coronavirus (COVID-19)

Related and supplemental coding information



New Strategies for Virtual Primary Care  Doctor on Demand by Healthcare Dive's Brand Studio LIVE WEBINAR  Tuesday, April 7th | 2 PM


BonSecoursMercy Richmond Health System Launches FREE COVID_19 Video Visits (March 21, 2020)

Bon Secours is now offering free video visits to those experiencing COVID-19 symptoms and those who may have been exposed to someone diagnosed with COVID-19.  Visit or download the Bon Secours 24/7 app for free from the app store. Use the Coupon Code CARE2020 for your free COVID-19 visit.


Mid Atlantic Telehealth Resource Center Offers training and resources for practices looking to expand telehealth services.


Responding to COVID-19: Resources for Telehealth and Remote Patient Monitoring  from the Nixon Law Group CLICK HERE (Posted March 18, 2020, updated frequently)


AMA: Medicare Policy Change on Telemedicine Enhances Nation’s Digital Health Care Capacity
March 17, 2020

“The AMA offers the Quick Guide to Telemedicine in Practice, a new resource to help mobilize remote care with implementation tips, as well as a reference to Current Procedural Terminology (CPT®) codes for reporting telemedicine and remote care services. The AMA also offers an education module in the AMA’s STEPS Forward™ that can help physicians  use telemedicine in practice, and the Digital Health Implementation Playbook with a 12-steps process for adopting remote monitoring of patients outside the traditional clinical environment.”


HHS Notification of Enforcement Discretion for telehealth remote communications during the COVID-19 nationwide public health emergency 

We are empowering medical providers to serve patients wherever they are during this national public health emergency . We are especially concerned about reaching those most at risk, including older persons and persons with disabilities.  (March 19, 2020)


Taking Care of Yourself:

Managing Mental Health During COVID-19  From the AMA (Updated April 24, 2020)


Headspace - a provider of meditation and mindfulness - is offering U.S.-based health care professionals with a National Provider Identifier a free subscription to Headspace Plus through 2020.


Caring for our caregivers during COVID-19 Resources for health care leadership (AMA)


Help Line Launched to Support Mental Health of Physicians 888-409-0141 Learn More Here.  


Hospital and Practice Scope of Service During COVID-19:

Clarification of Certain Immunity from Liability for Healthcare Providers in response to Novel Coronavirus (COVID-19)  Executive Order Number Sixty  (April 28, 2020)


Gov. Ralph Northam has signed an executive order for hospitals to suspend elective surgeries. View Order. (March 25, 2020)


CDC Public Health Reminder

Healthcare facilities and clinicians should prioritize urgent and emergency visits and procedures now and for the coming several weeks. The following actions can preserve staff, personal protective equipment, and patient care supplies; ensure staff and patient safety; and expand available hospital capacity during the COVID-19 pandemic:

  • Delay all elective ambulatory provider visits
  • Reschedule elective and non-urgent admissions
  • Delay inpatient and outpatient elective surgical and procedural cases
  • Postpone routine dental and eyecare visits


CMS Recommendations on Elective Surgery and Procedures: Provides a tiered framework to inform health systems to consider in determining if procedures should be scheduler or postponed.  (March 15, 2020)


Interim Guidance for Health Care Facilities From CDC (Updated regularly)


Statement on Elective Procedures during outbreak by Virginia Healthcare Emergency Management Program (March 18, 2020)


Lab Testing Information and Resources

Interim Guidelines for Collecting, Handling, and Testing Clinical Specimens from Persons for Coronavirus Disease 2019 (COVID-19)  CDC (Revised April 29, 2020)



Informing patients of test results (video) Virginia Department of Health Emergency Preparedness


Patient self-collecting nasal swab Virginia Department of Health Emergency Preparedness 



BetterMed Urgent Care is providing Curbside COVID-19 Testing in Greater Richmond

Anyone wishing to be tested must first make an appointment reservation online. Once your reservation is made and you arrive at a curbside testing location, please call the phone number and press "0" to speak with an administrator who will provide further instructions. Check out their FAQ here.


COVID-19 Testing at GENETWORx , a private laboratory in Henrico County, now is processing COVID-19  tests, promises 24 hour turn around   (March 23, 2020)

Site includes supplies needed for collection, sample requirements, collections cautions (updated regularly)


COVID-19 Testing at LabCorp: (updated regularly)

  • Specimens must be collected by the ordering physician.  Do not send the patient to a LabCorp location.
  • sample types are nasopharyngeal (NP) or oropharyngeal (OP) swabs. Other appropriate sample types are NP or OP aspirates or washes, and bronchoalveloar lavage (BAL). More detailed information is available in our  2019 Novel Coronovirus (COVID-19), NAA Q&A , as well as on the test menu .
  • New Testing Information from LabCorp: LabCorp recently released guidance for clients seeking to obtain universal viral transport (UVT) media and swabs on their own. CLICK HERE for those guidelines from LabCorp. (March 18, 2020)
  • LabCorp also just released guidelines for NP Wash and NP Aspiration guidelines which do not require swabs and VTM/UTM. CLICK HERE for those guidelines. (March 18, 2020)

Latest Test Menu information: a


COVID-19 Testing at Quest Diagnostics:  (updated regularly)

  • Specimens must be collected by the ordering physician.  Do not send the patient to a Quest Diagnostics location.

  • Currently, nasopharyngeal (NP) or oropharyngeal (OP) swab testing is being performed. Learn more at the Healthcare professionals page:

Latest Test Menu information:


Laboratory Testing CPT Codes: The  AMA Current Procedural Terminology (CPT) Editorial Panel adopted a new CPT code   that describes laboratory testing for the novel coronavirus—SARS-CoV-2—that causes COVID-19. The CPT code is now effective and can be used. Physicians and others can learn more about the  CPT code and the short, medium and long descriptors for it . (March 17, 2020)


Antibody Testing  Information statement from the FDA (April 7, 2020) and links to local labs providing antibody testing:


Other Resources for Treating Clinicians :  

Healthcare Infection Prevention and Control FAQs for COVID-19 CDC - Learn More. (Updated April 1, 2020)  


Information for Clinicians on Therapeutic Options for COVID-19 Patients CDC (Updated April 7, 2020)


CDC Clinician Outreach and Communication Activity (COCA) 2020 Calls/Webinars

Topics include:

  • COVID-19 Update: Optimization Strategies for Healthcare Personal Protective Equipment (PPE) March 25, 2020
  • Underlying Medical Conditions and People at Higher Risk for Coronavirus Disease 2019 (COVID-19) March 27, 2020
  • Coronavirus Disease 2019 (COVID-19) Update and Information for Long-term Care Facilities (March 17, 2020)
  • Coronavirus Disease 2019 (COVID-19) Update and Infection Prevention and Control Recommendations (March 13, 2020)
  • Coronavirus Disease 2019 (COVID-19) Update - Information for Clinicians Caring for Children and Pregnant Women (March 12, 2020)
  • Coronavirus Disease 2019 (COVID-19) Update - What Clinicians Need to Know to Prepare for COVID-19 in the United States (March 5, 2020)


Letters from Dr. M. Norman Oliver, Virginia State Health Commissioner


Guidance for Diagnosis and Treatment f rom the Journal of the American Medical Association (JAMA): Guidance for diagnosis and treatment, updated on a rolling basis.


Coronavirus info from Virginia Department of Health for treating physicians (click on the gray tab for healthcare professionals):


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